> ## Documentation Index
> Fetch the complete documentation index at: https://docs.partnero.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Partner messaging

The messaging feature allows program owners to send messages directly to their affiliate partners. Messages are delivered inside the partner portal.

You can choose whether partners are allowed to reply to messages. This makes it possible to use messaging for one-way announcements or two-way communication.

Typical use cases include:

* Program announcements
* Policy or commission updates
* Important reminders or instructions

This feature is available on **Partner** and **Advanced** plans.

***

### How to send a message

To send a message to partners:

1. In your affiliate program, go to **Messages** under **Affiliate**.
2. Click **Send message**:<img src="https://mintcdn.com/partnero/qMaIYxLjvYqBH_jD/images/articles/partner-messaging/2f2e5512.webp?fit=max&auto=format&n=qMaIYxLjvYqBH_jD&q=85&s=48ccaebbed90700299f9b8e70a106e55" alt="" width="2874" height="1506" data-path="images/articles/partner-messaging/2f2e5512.webp" />
3. Add the **subject** and **message body**: <img src="https://mintcdn.com/partnero/qMaIYxLjvYqBH_jD/images/articles/partner-messaging/479fd389.webp?fit=max&auto=format&n=qMaIYxLjvYqBH_jD&q=85&s=10641da475f314c53db91b578f400745" alt="" width="2876" height="1454" data-path="images/articles/partner-messaging/479fd389.webp" />
4. Select recipients:
   * All partners (default):<img src="https://mintcdn.com/partnero/qMaIYxLjvYqBH_jD/images/articles/partner-messaging/b3024312.webp?fit=max&auto=format&n=qMaIYxLjvYqBH_jD&q=85&s=4933f9ebc94f447b612efdaf61090ec6" alt="" width="2870" height="1456" data-path="images/articles/partner-messaging/b3024312.webp" />
   * Specific partners (search by name or email):<img src="https://mintcdn.com/partnero/qMaIYxLjvYqBH_jD/images/articles/partner-messaging/f8642cd4.webp?fit=max&auto=format&n=qMaIYxLjvYqBH_jD&q=85&s=18edecb42e7e4592778268c9c016ed86" alt="" width="2878" height="1452" data-path="images/articles/partner-messaging/f8642cd4.webp" />
   * Filtered partners (for example, by tags or performance):<img src="https://mintcdn.com/partnero/qMaIYxLjvYqBH_jD/images/articles/partner-messaging/06752656.webp?fit=max&auto=format&n=qMaIYxLjvYqBH_jD&q=85&s=c09ff03e2ef9b2b868e4bc68e1dded73" alt="" width="2876" height="1452" data-path="images/articles/partner-messaging/06752656.webp" />When using this option, click **Apply** after selecting the filters. You'll have the option to review the filtered list before sending:<img src="https://mintcdn.com/partnero/qMaIYxLjvYqBH_jD/images/articles/partner-messaging/59768e2f.webp?fit=max&auto=format&n=qMaIYxLjvYqBH_jD&q=85&s=10d2d5a9bcabf638e11806d253d6c097" alt="" width="2876" height="1450" data-path="images/articles/partner-messaging/59768e2f.webp" />
5. Select if partners will have the option to reply: <img src="https://mintcdn.com/partnero/qMaIYxLjvYqBH_jD/images/articles/partner-messaging/e58bc669.webp?fit=max&auto=format&n=qMaIYxLjvYqBH_jD&q=85&s=698782fd63179eea45a52ecb1bce0923" alt="" width="2874" height="1452" data-path="images/articles/partner-messaging/e58bc669.webp" />
6. Click **Send**.

The message is delivered to selected partners in the partner portal instantly.

***

### Message performance and replies

Under **Affiliate → Messages**, you can view all sent messages and track their performance. <img src="https://mintcdn.com/partnero/qMaIYxLjvYqBH_jD/images/articles/partner-messaging/bf562d32.webp?fit=max&auto=format&n=qMaIYxLjvYqBH_jD&q=85&s=43fc5200ed48716b2f2111b2728e65d3" alt="" width="2866" height="1450" data-path="images/articles/partner-messaging/bf562d32.webp" />

Click a message to see:

* Who sent the message and when<img src="https://mintcdn.com/partnero/qMaIYxLjvYqBH_jD/images/articles/partner-messaging/3449d2e0.webp?fit=max&auto=format&n=qMaIYxLjvYqBH_jD&q=85&s=6eb81d6f22d21f3180a463f81d03804a" alt="" width="2872" height="1544" data-path="images/articles/partner-messaging/3449d2e0.webp" />
* A copy of the message content
* Number of recipients, opens, and open rate:<img src="https://mintcdn.com/partnero/qMaIYxLjvYqBH_jD/images/articles/partner-messaging/679161b4.webp?fit=max&auto=format&n=qMaIYxLjvYqBH_jD&q=85&s=6bbc3946d779e20229afc798cd1f0cc0" alt="" width="2876" height="1542" data-path="images/articles/partner-messaging/679161b4.webp" />
* Partners who replied (if replies are enabled): <img src="https://mintcdn.com/partnero/qMaIYxLjvYqBH_jD/images/articles/partner-messaging/58c7d987.webp?fit=max&auto=format&n=qMaIYxLjvYqBH_jD&q=85&s=2be7b11743303fe5334782c9259f2a47" alt="" width="2876" height="1542" data-path="images/articles/partner-messaging/58c7d987.webp" />

***

### Replying to messages

To view or respond to a reply, open the message view as shown above and click **View reply** next to the partner’s name: <img src="https://mintcdn.com/partnero/qMaIYxLjvYqBH_jD/images/articles/partner-messaging/1e05524f.webp?fit=max&auto=format&n=qMaIYxLjvYqBH_jD&q=85&s=84b02cae62fb843e4bf0bbfbed01f548" alt="" width="2872" height="1546" data-path="images/articles/partner-messaging/1e05524f.webp" />

This will take you to the partner's profile. Click **View** again, this opens the conversation so you can continue the discussion directly: <img src="https://mintcdn.com/partnero/qMaIYxLjvYqBH_jD/images/articles/partner-messaging/c738017b.webp?fit=max&auto=format&n=qMaIYxLjvYqBH_jD&q=85&s=99f119badf1fd4a920f250c151b44d90" alt="" width="2874" height="1546" data-path="images/articles/partner-messaging/c738017b.webp" /><img src="https://mintcdn.com/partnero/qMaIYxLjvYqBH_jD/images/articles/partner-messaging/16628fb1.webp?fit=max&auto=format&n=qMaIYxLjvYqBH_jD&q=85&s=bdf2f527218c1d06430ab1669dff610d" alt="" width="2870" height="1542" data-path="images/articles/partner-messaging/16628fb1.webp" />

All partner messages can be viewed at any time on the **Messages** tab in their profile.

***

### Partner view

When you send a message, partners see a notification in the partner portal dashboard. A **Messages** tab appears in the portal navigation:<img src="https://mintcdn.com/partnero/qMaIYxLjvYqBH_jD/images/articles/partner-messaging/83a2910b.webp?fit=max&auto=format&n=qMaIYxLjvYqBH_jD&q=85&s=bb6d4e6388fe7a8df2288c4072431ed5" alt="" width="2866" height="1548" data-path="images/articles/partner-messaging/83a2910b.webp" />

From the Messages tab, partners can:

* View all received messages:<img src="https://mintcdn.com/partnero/qMaIYxLjvYqBH_jD/images/articles/partner-messaging/66760724.webp?fit=max&auto=format&n=qMaIYxLjvYqBH_jD&q=85&s=7474d3e0274bcd30a902a7783ee539c2" alt="" width="2868" height="988" data-path="images/articles/partner-messaging/66760724.webp" />
* View a message to read its contents:<img src="https://mintcdn.com/partnero/qMaIYxLjvYqBH_jD/images/articles/partner-messaging/5d35aab2.webp?fit=max&auto=format&n=qMaIYxLjvYqBH_jD&q=85&s=6e01d742e55ea8e5b3cc11efea915115" alt="" width="2876" height="1538" data-path="images/articles/partner-messaging/5d35aab2.webp" />
* Reply to the message if replies are enabled by the program owner:<img src="https://mintcdn.com/partnero/qMaIYxLjvYqBH_jD/images/articles/partner-messaging/2e368875.webp?fit=max&auto=format&n=qMaIYxLjvYqBH_jD&q=85&s=e45573435474a0957d755e3b0827cabb" alt="" width="2876" height="1532" data-path="images/articles/partner-messaging/2e368875.webp" /><img src="https://mintcdn.com/partnero/qMaIYxLjvYqBH_jD/images/articles/partner-messaging/1de46cfb.webp?fit=max&auto=format&n=qMaIYxLjvYqBH_jD&q=85&s=df6b5179d2c1bb25b8933800a44d6e14" alt="" width="2874" height="1550" data-path="images/articles/partner-messaging/1de46cfb.webp" />

If replies are disabled, partners can still read the message, but the reply option will not be available.


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