> ## Documentation Index
> Fetch the complete documentation index at: https://docs.partnero.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Statuses explained

This article explains what each partner, payout, reward, and transaction status means in Partnero, so you can quickly see where things stand without digging into individual records.

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### Partner status and approval requests

Approval statuses only apply if you've enabled the approval process for your program. Read more about approvals [here](/knowledge-base/partner-management/managing-partner-approval-requests).  <img src="https://mintcdn.com/partnero/kaeubeLRgqxnmx9s/images/articles/status-explained/387e1338.webp?fit=max&auto=format&n=kaeubeLRgqxnmx9s&q=85&s=646341e345d23034ce50ab8d1a080fcc" alt="" width="2872" height="1494" data-path="images/articles/status-explained/387e1338.webp" />

* **Active**: the affiliate is approved and active in the program.
* **Pending**: the affiliate signed up but hasn't submitted an approval request yet.
* **Pending approval**: the affiliate submitted an approval request, ready for review.
* **Rejected**: the affiliate's request to join the program was rejected.
* **Suspended**: the affiliate's account is suspended.
* **Invited**: the affiliate has been sent an invitation but hasn't joined yet.
* **Archived**: the partner has been removed from the program.

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### Payout request status

Read more about managing payout requests [here](/knowledge-base/payout-management/managing-payouts). <img src="https://mintcdn.com/partnero/kaeubeLRgqxnmx9s/images/articles/status-explained/888a8078.webp?fit=max&auto=format&n=kaeubeLRgqxnmx9s&q=85&s=b0c85ba4f8ae2c1d434a60010c33ab18" alt="" width="2872" height="1498" data-path="images/articles/status-explained/888a8078.webp" />

* **Requested**: the affiliate submitted a payout request, ready for review. Approve, deny, or return it for resubmission.
* **Resubmit required**: the request was returned to the affiliate due to missing details.
* **Resubmitted**: the affiliate resubmitted the request after it was returned.
* **Approved**: the request is approved and ready for payout.
* **Scheduled**: the request is approved and queued for automatic payout.
* **Failed**: an automatic payout attempt failed. It can be retried or completed manually.
* **Paid**: the request was paid out.
* **Rejected**: the request was rejected.

If you use automated payouts, a scheduled payout also shows a transfer status while it's being sent:

* **In progress**: the transfer has started and hasn't finished yet.
* **Completed**: the payment provider confirmed the transfer.
* **Waiting**: the payout hasn't been sent to the payment provider yet.
* **Failed**: the payment provider rejected the transfer.

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### Reward status

This is what shows in the Status column on the Rewards list (Reports → Rewards), alongside each reward's linked transaction.

<img src="https://mintcdn.com/partnero/kaeubeLRgqxnmx9s/images/articles/status-explained/4f1e0d17.webp?fit=max&auto=format&n=kaeubeLRgqxnmx9s&q=85&s=2d50cf0df7c87873ca5c42c21b2ad70d" alt="" width="2874" height="1492" data-path="images/articles/status-explained/4f1e0d17.webp" />

* **Paid** / **Rewarded**: the reward has been paid or fulfilled.
* **Ready to withdraw** / **Available**: the reward is available for the affiliate to withdraw (refer-a-friend rewards show as Available).
* **In review**: the reward is within the review period. [Read more](/knowledge-base/commissions-rewards/approve-or-reject-commission-in-review).
* **Declined**: the reward was in review and was not approved.
* **Rejected**: the reward has been rejected.
* **Fraudulent**: marked fraudulent because the affiliate's and customer's email addresses match. [Read more](/knowledge-base/referral-programs/transaction-settings).
* **Expired**: the commission period ended, or the affiliate didn't claim the reward before the claim window closed. [Read more](/knowledge-base/commissions-rewards/guide-to-commission-set-up).
* **Not started**: the commission period hasn't begun yet (for programs that start commissions after a set number of occurrences).
* **Paused**: the reward was created while the related commission rule was paused.
* **Refunded**: the reward was archived because the related transaction was refunded.
* **Not eligible**: catch-all for rewards that aren't payable and don't fit the buckets above — for example, incomplete commission settings or a failed fulfillment.

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### Transaction status

Under **Customers → Transactions**, the **Reward status** column shows the status of the reward linked to each transaction. <img src="https://mintcdn.com/partnero/kaeubeLRgqxnmx9s/images/articles/status-explained/2fe09aba.webp?fit=max&auto=format&n=kaeubeLRgqxnmx9s&q=85&s=502b2351890c2ea15af6eb1c6e800c74" alt="" width="2876" height="1568" data-path="images/articles/status-explained/2fe09aba.webp" />

* **Paid**: the linked reward has been paid.
* **Unpaid**: the reward is ready to be paid, or no reward has been generated yet.
* **Archived**: the transaction has been archived.
* Otherwise, the column shows the reward's underlying status as-is — **In review**, **Rejected**, **Fraudulent**, **Post commission period**, **Refunded**, and so on.

You can filter this list by: All, Paid, Unpaid, Available, Reward in review, Rejected, Fraudulent, Archived.

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