> ## Documentation Index
> Fetch the complete documentation index at: https://docs.partnero.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Referral portal explained

### What is a referral portal?

The referral portal is part of the refer-a-friend program. It is a customer-facing page where customers can access their referral link and track their progress.

Each customer has a unique referral portal URL, which displays their data only.

The referral portal is optional and needs to be enabled.

***

### How to enable the referral portal

To enable the referral portal:

1. Go to **Settings** under **Program**.
2. Toggle **Enable the referral portal**: <img src="https://mintcdn.com/partnero/zRPK-G3bX1rzMUwg/images/articles/referral-portal-explained/2d0e3370.webp?fit=max&auto=format&n=zRPK-G3bX1rzMUwg&q=85&s=883845fc7e488d577ca4a37d60d0c91e" alt="" width="2870" height="1550" data-path="images/articles/referral-portal-explained/2d0e3370.webp" />
3. Click **Update**.

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### Referral portal access

A one-time password is sent to the customer when they need to access the portal.

To customize the OTP email:

1. Go to **Emails** under **Referral**, then select the **Emails** tab.
2. Click on the gear icon and click **Edit content** next to the One-Time Password (OTP) Request email: <img src="https://mintcdn.com/partnero/zRPK-G3bX1rzMUwg/images/articles/referral-portal-explained/e2f0f3c0.webp?fit=max&auto=format&n=zRPK-G3bX1rzMUwg&q=85&s=8de09204ae488007a869fe0662f179a4" alt="" width="2870" height="1556" data-path="images/articles/referral-portal-explained/e2f0f3c0.webp" />

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### Embed an in-site referral widget

[Click here](/knowledge-base/referral-programs/embed-an-in-site-referral-portal-widget) to read how to embed a Referral Portal widget on your website or application that your customers can access directly.

<img src="https://mintcdn.com/partnero/zRPK-G3bX1rzMUwg/images/articles/referral-portal-explained/81467090.webp?fit=max&auto=format&n=zRPK-G3bX1rzMUwg&q=85&s=4e3b950bd1c2df26404f36dcf7b43b5a" alt="" width="3000" height="1773" data-path="images/articles/referral-portal-explained/81467090.webp" />

***

### Customize the referral portal

[Click here](/knowledge-base/referral-programs/customize-the-referral-portal) for an in-depth review of all referral portal customization settings.


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