What is Coupon-Based Affiliate Tracking?
Coupon-based tracking assigns unique promotion codes to each partner. When customers apply these codes at checkout, Partnero automatically attributes the sale to the correct partner—even without referral link cookies.Why Use Coupon Tracking?
- Offline channels—Podcasts, print media, events, word-of-mouth
- Video content—YouTube, TikTok, Instagram where links aren’t clickable
- Influencer partnerships—Easy-to-remember codes for audiences
- Multi-channel attribution—Combine with referral links for complete tracking
- Podcast advertising—Partners share codes verbally
Coupon tracking requires integration with a supported payment platform. Make sure you have one of the supported integrations connected before setting up coupon tracking.
Supported Payment Platforms
Partnero syncs coupons and promotion codes with these platforms:| Platform | Coupon Sync | Auto-Tracking |
|---|---|---|
| Stripe | ✓ | ✓ |
| Paddle | ✓ | ✓ |
| WooCommerce | ✓ | ✓ |
| Shopify | ✓ | ✓ |
How It Works
- Create a coupon in Partnero (or sync from your payment platform)
- Assign promotion codes to partners (manually or auto-generated)
- Partners share their codes with potential customers
- Customers apply the code during checkout
- Partnero detects the code and attributes the sale to the partner
- Partner earns commission based on your program settings
Set Up Coupon Tracking
Step 1: Connect Your Payment Platform
Connect one of the supported integrations:- Stripe
- Paddle
- WooCommerce
- Shopify
- Go to Program Settings → Integrations
- Click Connect next to Stripe
- Authorize Partnero to access your Stripe account
- Enable coupon sync events:
coupon.createdcoupon.updatedcoupon.deletedpromotion_code.createdpromotion_code.updated
Step 2: Create a Coupon
Create a coupon that will serve as the “parent” for partner-specific promotion codes:- Go to Coupons in your program
- Click Create Coupon
- Configure the discount:
- Name—Internal name (e.g., “Partner Discount”)
- Type—Percentage or fixed amount
- Amount—Discount value (e.g., 20% or $10)
- Enable Sync to [Platform] to create it in your payment system
- Click Save
Step 3: Create Promotion Codes
Each partner needs a unique promotion code. You can create them manually or auto-generate them.- Manual Assignment
- Auto-Generate
Create individual promotion codes for specific partners:
- Go to Coupons → [Your Coupon] → Promotion Codes
- Click Create Promotion Code
- Enter the Code (e.g.,
JOHN20) - Enable Assign to specific partner
- Select the partner
- Configure restrictions (optional):
- First-time orders only
- Minimum order value
- Expiration date
- Redemption limits
- Click Save
Partner Experience
Partners can find their promotion codes in the partner portal:- Partners log in to their portal
- Navigate to Resources or My Codes
- View and copy their assigned promotion codes
- Share with their audience
Tracking Priority
When both a referral link cookie and a promotion code are present, Partnero uses this priority:- Promotion code—Takes precedence if used at checkout
- Referral cookie—Used if no promotion code is applied
This means a partner’s promotion code will get credit even if the customer originally clicked a different partner’s referral link.
Best Practices
Use memorable codes
Use memorable codes
Create codes that are easy to remember and share:
- Partner’s name + discount:
JOHN20 - Brand + partner:
ACME-SARAH - Short and simple:
SAVE15
Consistent formatting
Consistent formatting
Use a consistent format across all partner codes:
- All uppercase or lowercase
- Same structure (prefix-name or name-discount)
- Standard character length
Set appropriate restrictions
Set appropriate restrictions
Protect your margins with sensible restrictions:
- First-time orders—Prevent repeat discount abuse
- Minimum order value—Ensure profitable transactions
- Expiration dates—Create urgency and control campaigns
- Redemption limits—Cap total discounts given
Combine with referral links
Combine with referral links
Use both tracking methods for maximum coverage:
- Referral links—For online content, blogs, social media
- Promotion codes—For podcasts, videos, offline promotion
Troubleshooting
Codes not syncing
Codes not syncing
- Verify the integration is connected and active
- Check that sync events are enabled
- Ensure the coupon has “Sync to [Platform]” enabled
- Wait a few minutes—sync may have a slight delay
Sales not attributed
Sales not attributed
- Confirm the promotion code is assigned to a partner
- Check that the code was actually applied at checkout
- Verify the order was processed (not cancelled/refunded)
- Check the transaction in your payment platform
Duplicate codes error
Duplicate codes error
- Each promotion code must be unique across all coupons
- Check if the code exists in your payment platform
- Try adding a unique suffix or prefix
Frequently Asked Questions
How is coupon tracking different from referral link tracking?
How is coupon tracking different from referral link tracking?
Referral link tracking uses cookies from clicked links. Coupon tracking uses promotion codes entered at checkout. Both attribute sales to partners, but coupons work in offline channels (podcasts, videos) where links can’t be clicked. Many programs use both methods together for maximum coverage.
Which payment platforms support coupon tracking?
Which payment platforms support coupon tracking?
Partnero syncs coupons and promotion codes with Stripe, Paddle, WooCommerce, and Shopify. Coupons created in Partnero are automatically synced to your payment platform, and redemptions are tracked in real time.
Can I auto-generate unique codes for all partners?
Can I auto-generate unique codes for all partners?
Yes. Partnero can automatically generate unique promotion codes for every partner using customizable formats (name, discount amount, prefix, random characters). New partners automatically receive codes when they join.
What happens if a customer uses a coupon but also clicked a referral link?
What happens if a customer uses a coupon but also clicked a referral link?
The promotion code takes precedence. If a customer clicked Partner A’s referral link but uses Partner B’s coupon code at checkout, the sale is attributed to Partner B.
Can partners see their coupon codes?
Can partners see their coupon codes?
Yes. Partners can view and copy their assigned promotion codes from the partner portal under Resources or My Codes. They can then share these codes with their audience.
How do I prevent coupon code abuse?
How do I prevent coupon code abuse?
You can set restrictions on promotion codes: first-time orders only, minimum order value, expiration dates, and redemption limits. These protect your margins while still offering partner discounts.
