Overview
Connect Shopify to automatically track orders and attribute sales to partners.Features
- Automatic order tracking - Shopify orders synced automatically
- Discount code integration - Partner discount codes for attribution
- Customer syncing - Shopify customers mapped to Partnero
- Multi-currency support - Handle orders in any currency
Setup
Step 1: Install App
Install Partnero from the Shopify App Store:- Go to Shopify App Store
- Search for “Partnero”
- Click Add app
- Authorize the app
Step 2: Connect Program
- In the Partnero app, select your program
- Configure tracking settings
- Click Connect
Step 3: Add Tracking Script
The app automatically adds tracking, or add manually:- Go to Online Store → Themes → Edit code
- Open
theme.liquid - Add before
</head>:
How It Works
Order Flow
Attribution
Orders attributed via:- Referral Cookie - From clicking partner link
- Discount Code - Partner’s unique code
- Customer Email - Match existing customer
Discount Code Integration
Partner Discount Codes
Create discount codes for partners:- In Shopify: Discounts → Create discount
- Create code (e.g.,
PARTNER20) - In Partnero: Link code to partner
Automatic Codes
Enable automatic discount code generation:- Go to Program Settings → Coupons
- Enable Auto-generate Shopify discounts
- Configure discount amount and rules
Tracking Conversions
Order Created Webhook
Partnero listens for order webhooks:orders/create- New order placedorders/paid- Payment receivedrefunds/create- Refund processed
Track Checkout
Add tracking to checkout (Shopify Plus):Refund Handling
When orders are refunded:- Shopify sends refund webhook
- Partnero marks transaction as refunded
- Commission is reversed
- Partner balance updated
Multi-Store Setup
For multiple Shopify stores:- Create separate programs in Partnero
- Install app on each store
- Connect each store to its program
Testing
Test Mode
Use Shopify’s test payment gateway:- Enable Bogus Gateway in Shopify
- Place test orders
- Verify transactions in Partnero
Test Order
Troubleshooting
Orders not appearing
Orders not appearing
- Verify app is installed correctly
- Check webhook is receiving events
- Ensure tracking script is on all pages
Attribution not working
Attribution not working
- Test referral link clicks
- Verify discount code is linked
- Check customer email matching
Tracking script issues
Tracking script issues
- Check browser console for errors
- Verify script placement in theme
- Test in incognito mode
