Skip to main content
Shopify is a native integration: the Partnero Affiliate Management app handles the whole chain for you — tracking visitors, linking customers to partners, and recording orders.
You do not add a tracking script, edit your theme, or configure any webhooks. The app installs its own web pixel and subscribes to the Shopify events Partnero needs.

​
Step 1: Install the app

  1. Open the Partnero Affiliate Management app on the Shopify App Store and click Install.
  2. Confirm by clicking Install again in your Shopify admin.
  3. You are taken to Partnero. Choose the program you want to connect and click Connect.
If you have not created a program yet you are prompted to create one. Enter the basics and click Create — everything is editable afterwards. You can connect both an affiliate and a refer-a-friend program to the same store. See Connect additional programs to your Shopify store.

​
Step 2: Confirm the connection

In Partnero, go to Integration and scroll to Apps & Integrations. Shopify should show Connected. That is the whole setup. Statistics appear once a referred customer completes an order.

​
What gets tracked

Partnero records paid orders from your referred customers and reverses the commission automatically when an order is refunded.

​
How orders are attributed

An order can reach the right partner two ways, and you do not have to choose between them:

Referral link

The visitor arrives through a partner’s link, and the app’s web pixel carries that attribution into the order. Partnero also tags the Shopify customer so their later orders stay attributed.

Partner discount code

The customer enters a partner’s discount code at checkout. Partnero matches the code used on the order back to the partner who owns it — no referral click needed.
Because the customer is tagged in Shopify, repeat orders are attributed even if the original cookie is long gone.

​
Discount codes

Partner discount codes are created and synced from Partnero rather than built by hand in Shopify. See Create and use Shopify coupons and How to use promotion codes.

​
Troubleshooting

Check the app is still installed in Shopify and that Integration → Apps & Integrations shows Shopify as Connected. Uninstalling the app in Shopify removes the webhooks Partnero relies on.
Open the customer in Shopify and look at its tags — a connected store tags referred customers with a partnero_ tag holding the partner key. If the tag is missing, the order had neither a tracked referral visit nor a partner discount code.
The code has to exist in Partnero and be assigned to that partner. A code created directly in Shopify and never linked in Partnero has nothing to attribute to.
That is expected. Partnero listens for paid orders, not drafts or unpaid checkouts, so an abandoned or pending order will not create a transaction.

​
Next steps

Shopify coupons

Discount codes that track referrals

Refer-a-friend on Shopify

Let customers refer customers

Store credit as reward

Pay rewards in store credit

Multiple programs

Run affiliate and referral side by side