Step 1: Connect Wise
- Open the program you want to work with.
- Go to Integration under Program and scroll to Third-party integrations.
- Click Connect next to Wise.
- Enter your Wise API key, which Wise calls a personal token — see Wise’s personal tokens documentation.
- Click Connect.
Step 2: Choose the funding balance
Once the accounts are connected, click Manage, choose the currency balance in your Wise account that should fund the transfers, and click Save. Partnero also registers two webhooks with Wise when you connect, so it learns when a transfer changes state or fails. You do not configure these yourself.Step 3: Automate payouts (optional)
With Wise connected you can let Partnero pay partners on a schedule instead of approving each run by hand. The schedule is configured per program and covers:
Automated payouts require accepting both Partnero’s and Wise’s terms before they can be switched on. For the
full walkthrough see Payout automation.
Paying partners
Partners need bank details on their profile before they can be paid, and what Wise requires varies by country. Running a payout is covered in Process affiliate payouts using Wise.Troubleshooting
Transfers fail with insufficient funds
Transfers fail with insufficient funds
Payouts draw on the specific currency balance you selected under Manage, not your whole Wise account.
Top up that balance, or select a different one.
Payouts fail for individual partners
Payouts fail for individual partners
Wise validates recipient details per country, so a partner missing a field their country requires will
fail while others succeed. Open the partner profile and check their payout details.
Scheduled payouts are not running
Scheduled payouts are not running
Confirm automated payouts are enabled and both terms of service have been accepted — the schedule will not
start until they are. Also check whether partners are falling under your minimum amount.
A payout shows as sent but the partner has not received it
A payout shows as sent but the partner has not received it
Partnero reflects the state Wise reports. Check the transfer in your Wise account, as Wise may be holding
it for verification.
Next steps
Payouts using Wise
Run a payout through Wise
Payout automation
Set payouts to run on a schedule
Payout balances
How partner balances work
PayPal
Pay partners through PayPal instead
