You do not add a tracking script to your theme or configure any webhooks. The plugin does both once it is
connected.
Step 1: Install the plugin
In WordPress, go to Plugins → Add new plugin, search for Partnero, then install and activate it. If you would rather upload it yourself, download the Partnero Affiliate & Referral Program Management zip, click Upload plugin on that same screen, choose the file, click Install Now, then Activate plugin.Step 2: Connect your program
A Partnero entry appears in the WordPress left-hand menu once the plugin is active.- Open it. You will see a tab for Affiliate and one for Refer-a-Friend.
- Switch to the tab for the program type you are connecting.
- Paste your program API key and click Connect.
Settings
Two options live in the plugin. Everything else about the program is configured in Partnero.What gets tracked
Partnero records orders from your referred customers as their status changes, and reverses the commission automatically if an order is deleted. Coupons created, edited or deleted in WooCommerce are kept in sync with Partnero so partner codes keep working.How orders are attributed
An order can reach the right partner two ways, and you do not have to choose between them:Referral link
The visitor arrives through a partner’s link and the plugin links the customer it creates to that partner.
Partner coupon
The customer enters a partner’s coupon at checkout. Partnero matches the coupon used on the order back to
the partner who owns it — no referral click needed.
Coupons
Partner coupons are created in Partnero and synced to WooCommerce rather than built by hand. See WooCommerce coupons.Troubleshooting
Orders are not appearing in Partnero
Orders are not appearing in Partnero
Open the Partnero menu in WordPress and confirm the program still shows as connected. An API key that was
rotated in Partnero stops the plugin from reporting anything.
I connected the wrong program type
I connected the wrong program type
The Affiliate and Refer-a-Friend tabs take separate keys. Pasting an affiliate program key into the
Refer-a-Friend tab will not connect it — check you are on the right tab.
Commission amounts look wrong
Commission amounts look wrong
Check the NET or GROSS setting in the plugin. Commissions calculated on GROSS include tax and shipping,
which is usually the difference people are seeing.
A coupon is not crediting the partner
A coupon is not crediting the partner
The coupon has to originate in Partnero and be assigned to that partner. A coupon created directly in
WooCommerce and never linked in Partnero has nothing to attribute to.
Next steps
WooCommerce coupons
Discount codes that track referrals
Coupons as rewards
Pay rewards in store coupons
