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SendGrid is one of the email gateways Partnero can send your program’s emails through. Connecting your SendGrid account lets those emails go out from your own address, such as [email protected], instead of the default @partnero.email address. Both Global and EU data residency accounts are supported.
This is about sending email, not syncing data. SendGrid does not receive your partners or customers. For that, see Mailchimp or MailerLite.

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Before you start

You need:
  • A SendGrid API key with the Mail Send permission. A restricted key with only Mail Send is enough. See SendGrid’s guide to API keys.
  • A From email address that is a verified Single Sender, or that belongs to an authenticated domain, in SendGrid.
  • To know your account’s data residency: Global, or EU if your account (or subuser) was set up to store data in the EU.

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Connect SendGrid

  1. In your program, go to Emails under Affiliate.
  2. On the Settings tab, click Setup next to Use SendGrid.
  3. Paste your SendGrid API key.
  4. Enter your From email address.
  5. Under Data residency, choose Global (api.sendgrid.com) or EU (api.eu.sendgrid.com).
  6. Click Connect.
Partnero checks that the key has the Mail Send permission and can send from the selected data residency. Once connected, SendGrid shows a green checkmark and the address it sends as, for example Sending as [email protected].

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Your sender email

SendGrid is connected with one From address, so connecting it also sets your program’s Sender email to that address. You don’t need to pick it yourself. The address can’t be edited under Sender email. To send from a different address, disconnect SendGrid and connect it again with the new From address.
Click Send test email below the email gateways to confirm everything works before your partners start receiving emails.

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Disconnecting

Click Disconnect next to Use SendGrid and confirm. Your API key, From address and data residency are removed from Partnero. If SendGrid was sending your program’s emails, your sender email switches back to Partnero’s default @partnero.email address, so your emails keep going out.

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Troubleshooting

Your account is in the other region. Choose the other Data residency option and click Connect again. Most accounts are Global. EU is only for accounts or subusers set up for EU data residency.
Make sure you copied the full key (it starts with SG. and is only shown once in SendGrid) and that it has the Mail Send permission. Also check that the From email address is a valid email address.
SendGrid only checks the From address when an email is sent. Verify the address as a Single Sender, or authenticate its domain, in SendGrid. Then send a test email again.

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Next steps

Email settings

Sender name, reply-to address and email styling

Program emails

Which emails Partnero sends