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The Rewards page shows every reward issued in your program: who received it, what triggered it, its status, and the amount. To access it, go to Reports in the left sidebar and select Rewards:

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What the table shows

Each row represents a single reward and includes:
  • Partner: the partner who received or is owed the reward
  • Source: the commission or event that triggered the reward and the partner
  • Transaction ID: the unique transaction ID
  • Amount: the reward value, with the reward rule shown as subtext
  • Date: date when the reward was triggered
  • Status: the current state of the reward (see below)
  • Details: shown for rewards that are rejected, fraudulent, or otherwise not payable, explaining why

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Reward statuses

You can filter the rewards list by:
  • Status: Paid, Ready to withdraw, In review, Rejected, Fraudulent, Declined, Expired, Not eligible
  • Type: Standard, Dynamic commission, Dynamic period commission, Product commission. Multiple products commission, Multi-level affiliate commission, Goal commission.
  • Reward rules: any of the reward rules set up for your program
  • Partner: filter rewards from specific partner
  • Customer: filter rewards from specific partner
Additionally, you can select a specific date range (the default is All time): There is also a quick search box, and Clear all resets every filter.

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Export

Use the Select all / Select visible options or select partners manually. Once selected, click Export to download as a CSV file. The export includes a dedicated column for the reward model (e.g. Sale 10%), which appears as subtext in the table view.