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Program email types

There are two types of emails sent to your partners:
  1. Transactional: these emails are non-promotional and contain important updates about account activity. Transactional emails are triggered by specific events and can’t be disabled. These emails include authentication, partner management, payout events, and similar.
  2. Notifications (marketing): these emails are non-essential and are not sent by default. You can enable such emails through Program settings. If you do enable email notifications, each partner will still have to agree to receive them.
Let’s go through each email individually.

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Transactional emails

Transactional emails are split into five different categories.

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Authentication

Password reset and login-related emails sent to partners.

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Partner management

Emails related to partner invitations and approval status.

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Payouts

Emails about payout requests and their status updates

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Referral updates

Updates sent to partners about changes to their referrals.

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Program Leads

Emails sent when leads are submitted, approved, or rejected.

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Notification emails

These are optional notifications for partners about new signups, sales, and payouts.

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How to enable notification (marketing) emails

To enable marketing emails:
  1. Go to Partner portal under Affiliate:
  2. Scroll down to Portal features.
  3. Toggle “Enable email notifications for partners”:
  4. Click Update.
Once the email notifications are enabled, each partner will see the following options on their partner portal, My profile page: If you’d like to create and send your own marketing newsletters by using an email service provider, read about collecting marketing permissions here. Learn how to review, edit, and design program emails →